Welcome to Evaara By the Ganges. We are committed to providing you with a memorable and enjoyable stay. Please read the following terms and conditions carefully, as they govern your use of our services and facilities.
1. Reservation and Booking Policy
• All reservations must be confirmed with a valid credit card or advance payment.
• A booking confirmation will be sent via email upon successful reservation.
• Check-in time is 2:00 PM, and check-out time is 12:00 PM. Early check-in and late check-out are subject to availability and may incur additional charges.
2. Cancellation and Refund Policy
• Cancellations made 7 days prior to check-in will receive a full refund
• Cancellations made between 3-7 days before check-in will incur a 50% charge.
• Cancellations made less than 3 days prior to check-in or no-shows will be charged the full amount.
• Refunds, where applicable, will be processed within 7 business days.
• All prices are quoted in INR and are exclusive of applicable taxes unless otherwise stated.
• Full payment must be made at check-in. We accept major credit/debit cards, net banking, and cash payments.
• Any additional charges incurred during the stay (such as meals, spa services, or activities) must be settled at the time of check-out.
• Room rates are based on the maximum occupancy per room type.
• Children under the age of 6 may stay for free when sharing a room with parents, using existing bedding.
• Extra beds are available upon request for an additional charge and subject to availability.
• Guests are requested to book spa treatments in advance to ensure availability.
• Any changes or cancellations to spa appointments must be made 24 hours in advance. Late cancellations or no-shows will be charged in full.
• Guests are expected to behave responsibly and respectfully during their stay. Any damage to the property, misconduct, or disturbance to other guests will result in charges and/or eviction from the property.
• Evaara By the Ganges is not responsible for any loss or damage to personal belongings. Guests are advised to store valuables in the in-room safe.
• Guests must comply with all safety protocols, including fire safety and emergency procedures as instructed by the resort staff.
• While we strive to provide a safe and enjoyable experience, Evaara By the Ganges is not liable for any personal injury, illness, or loss resulting from the use of our facilities or participation in activities.
• Participation in activities such as river rafting, trekking, or other excursions is at the guest’s own risk.
• • Pets are not allowed on the resort premises.
• At Evaara By the Ganges, maintaining a serene and spiritual environment is our priority. As such, no alcohol is permitted anywhere within the resort premises.
• For special occasions or private events, should you wish to serve alcohol, a proper liquor license must be obtained in advance from the respective local authorities. It is the responsibility of the guest or event organizer to ensure all legal requirements are met prior to the event.
11. Ganga Aarti and Other Religious Activities
• Guests are invited to participate in the daily Ganga Aarti at our private ghat. Kindly respect the sanctity of the space and the traditions associated with it.
12. Event and Wedding Bookings
• Separate terms and conditions apply to event and wedding bookings. Please contact our events team for further details.
• Evaara By the Ganges reserves the right to modify these terms and conditions at any time. Guests are encouraged to review the terms prior to their stay.
• These terms and conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Uttarakhand.
By confirming a booking or using the services provided by Evaara By the Ganges, you agree to comply with these terms and conditions. For any queries, please contact our customer service team at Evaara.